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 How
Reading Co-operative Bank
Protects your Privacy while Banking Online
Reading
Co-operative Bank is committed to making your Internet Banking
experience safe and secure. We've implemented the following
measures to help ensure your privacy:
Username
and Password
To
access Reading Co-operative Bank’s Internet Banking,
you must visit a Reading Co-operative Bank branch office
to create an unique USERNAME and PASSWORD. You may change
your PASSWORD at any time.
Password
'Lockout' System
To
keep unauthorized individuals from accessing your account
by guessing your password, we have instituted a password
lockout system. Should your Password be entered incorrectly
three consecutive times, your access is 'locked out.'
To gain access when this occurs, call Customer Service
at (781) 942-5000 to be unlocked.
Automatic
Log-Off
If
you are logged into Internet Banking but do not use it
for five minutes or longer, you will not be able to proceed
until you log back in.
Information
Encryption
We
use the latest encoding technology to ensure that your
private information cannot be intercepted en route from
your computer to ours. When you request information about
your account(s), the request is encrypted (or coded) and
sent to Reading Co-operative Bank. We decode your request,
using a special key available only to us, encrypt a response,
and then transfer the requested information back to you.
Once you receive the information, it is decoded so that
you can read it.
Additional
Security Measures
In
addition to the all of these safeguards, sophisticated
firewalls (highly secure technologies that do not let
others into our system) and an authentication process
ensure that only authorized individuals are allowed to
enter our online banking site.
Protect
Your Information
While
Reading Co-operative Bank works hard to protect your Internet
Banking privacy, you will also play an important role
in protecting your accounts. There are a number of steps
you can take to ensure that your information is protected:
- Don’t
reveal your Username or Password to anyone; your Username
and Password are designed to protect your banking information,
but they will only work when you keep them private.
- Change
your Password frequently.
- Remain
at your computer while you are banking online; once
you have finished using the site, be sure to log off.
If you
have any questions regarding online banking, please contact
us.
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